Privacy Policy

Valen Logistics LLC ("Valen") is a motor carrier operating in the United States. This Policy applies to Valen's public website and to the information a visitor chooses to provide through it, including capacity and shipment inquiries, carrier-verification requests, driver and career inquiries, safety escalations, and the email or business communications that arise from those submissions.

Some relationships are governed by separate documents rather than this Policy. Transportation agreements, customer contracts, broker and carrier agreements, driver or employment records, and systems operated by Valen's customers or partners may be subject to their own terms.

Valen collects the information a visitor chooses to provide. Depending on the request, that may include contact details such as a name, email address, and telephone number; business information such as a company name or role; shipment-related information such as origin, destination, timing, commodity, weight, or equipment needs; carrier-verification information requested by brokers, shippers, or partners; driver or career inquiry information; and safety-escalation information describing a concern involving Valen operations, equipment, drivers, documentation, or conduct.

Valen also receives the basic technical information generated by ordinary website operation, such as browser or device details, IP address, pages requested, and timestamps recorded in server logs.

Valen does not request precise geolocation, biometric information, medical records, payment-card or financial-account credentials, or government identification numbers through this website's general forms.

Information is used to respond to inquiries, review capacity and shipment requests, process carrier-verification and documentation requests, communicate about transportation services and shipment status, review driver and career inquiries, and review safety or operational escalations.

Valen also uses information to maintain business, shipment, and communication records; to keep the website functional and reliable; to detect and prevent misuse, fraud, or abuse; to comply with legal, regulatory, and recordkeeping obligations; and to protect Valen's rights, personnel, equipment, and operations.

Valen does not sell personal information for monetary consideration. Information may be shared with service providers that support website hosting, email, communication, or document handling on Valen's behalf; with professional advisers such as legal, accounting, or insurance advisers; with insurers and claims administrators in connection with a claim or coverage matter; with regulators, government authorities, or law enforcement where required by law or legal process; and with business partners, brokers, shippers, or facilities where reasonably necessary to review, arrange, or complete a request the user initiated.

If Valen is ever involved in a merger, financing, or sale of assets, information may be shared with a counterparty as part of that transaction, subject to applicable law.

This website uses only the data necessary to serve pages and keep the site working, such as standard server logs and any storage required for basic site functionality. Valen does not use this website for advertising trackers or cross-site advertising profiles. If Valen later adds analytics or similar tools, this Policy will be updated to describe them.

Information is retained only as long as reasonably necessary for the purpose for which it was collected and for related recordkeeping, contractual, safety, compliance, claims, legal, or dispute-resolution purposes. Retention varies by the category of information and by the nature of the underlying business record.

Valen uses reasonable administrative, technical, and organizational measures appropriate to the nature of the information it handles, and limits access to appropriate business purposes. No method of internet transmission or electronic storage can be guaranteed to be completely secure, and Valen does not represent that information submitted through this website is invulnerable to unauthorized access.

Depending on where an individual resides, they may have rights or choices regarding their information. Individuals may contact Valen at the address below to:

• Request access to information Valen holds about them.
• Request correction of information that is inaccurate or out of date.
• Request deletion of information, where applicable.
• Ask a question about how a particular submission was handled.

Valen reviews requests as required by applicable law. Some requests may be limited or declined where legal, safety, regulatory, contractual, claims, or record-retention obligations apply, or where Valen cannot reasonably verify the identity or authority of the requester.

This website may link to third-party websites and public government resources, including FMCSA SAFER and FMCSA MOTUS, mapping tools, and social platforms. Those resources are provided for convenience or independent verification. They are not operated or controlled by Valen, and their data practices are governed by the applicable third party rather than by this Policy.

Valen may update this Policy from time to time, and the version published on this page reflects Valen's current practices. Continued use of the website after an update indicates awareness of the revised Policy.